The Government Digital Service (GDS) Service Standard supports the development of consistent and user-friendly end-to-end government digital services and is made up of fourteen points, including ‘understand users and their needs’ and ‘make sure everyone can use the service’. Government …
Unusually for a Defence Digital blog, I’ve going to start by talking about the culture of the French Artillery at the end of the 19th century and their influence on the Royal Artillery of 1914. And that’s because whilst I’m …
In the second of a two-part series, one of the trailblazers of user research (UR) in Defence, Dr Silvia Grant, shares some of her insights from applying user research with the Armed Forces. The previous post on User Research in …
Recent Comments