A service standard is a set of design principles to guide delivery teams in creating effective, digital services that provide a consistent experience for the end-user. Royal Navy delivery teams had been working to the Government Service Standard, however some …
The Government Digital Service (GDS) Service Standard supports the development of consistent and user-friendly end-to-end government digital services and is made up of fourteen points, including ‘understand users and their needs’ and ‘make sure everyone can use the service’. Government …
In our modern world, digital transformation can be a complex activity. In some areas it's clear what needs to be done, in others you need to first set up the conditions for success before you start to see the change …
For those working in digital across government, the Service Standard and assessment process will be familiar as a unifying vision of what good looks like for the design, build and running of services. The Government Digital Service (GDS) formally brought …
In early August 2020, we started exploring interoperability and interchangeability between Royal Navy and US Navy digital applications. We used a virtual workshop to establish links between two digital delivery teams, test methods for international collaboration and develop deeper technical …
Like much of the Defence community, the Royal Navy is on a digital transformation journey. Initiatives like NELSON and Navy Service Standards are great examples of work underway to build digital and data capabilities from the ground up. At the …