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User Research

Understanding online working in Defence: The importance of personas in user research

Posted by: , Posted on: - Categories: Digital Transformation, User Research
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Since December 2020, the Mission Platform team has been carrying out user research across the Ministry of Defence (MOD). The Mission Platform team’s aim is to deliver the next generation of cloud, productivity and collaboration capabilities for the MOD. Our …

Sustaining the fight – what we learned in discovery

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In the first of a 3-part series, the Army Design Ops team and Army Digital Services (ADS) Deployed Application Group; who are pioneering user-centred design and design thinking within Defence, share some key insights from working on a discovery phase …