Fail to prepare, prepare to fail That's what a former manager used to say to me. Although I'm not a big fan of motivational workplace quotes, this one stuck because it's undeniably true. I work within the Digital Foundry as …
“I was personally impressed by the motivation and dedication of the team for this discovery work, and the commitment by all to the articulation of user needs. I have spent some time reading through your documentation online, and I have …
When we ran the cross-Defence discovery for the Foundry last year, we were fortunate enough to collect an incredibly rich set of user needs. From operational data needs in the deployed space, to more intuitive intranets, there really was much …
Since December 2020, the Mission Platform team has been carrying out user research across the Ministry of Defence (MOD). The Mission Platform team’s aim is to deliver the next generation of cloud, productivity and collaboration capabilities for the MOD. Our …
In the first of a 3-part series, the Army Design Ops team and Army Digital Services (ADS) Deployed Application Group; who are pioneering user-centred design and design thinking within Defence, share some key insights from working on a discovery phase …
In the second of a two-part series, one of the trailblazers of user research (UR) in Defence, Dr Silvia Grant, shares some of her insights from applying user research with the Armed Forces. The previous post on User Research in …
In the first of a two-part series, one of the trailblazers of user research in Defence, Dr Silvia Grant, shares some of her insights from conducting user research with the Armed Forces. As the Defence Digital Service (DDS) celebrates its …