Sophie Bennett

Navy Digital Strategy and DDB Secretariat

A Service Standard for the Royal Navy

Sophie Bennett, 13 October 2021 - NELSON - The Royal Navy's Digital & Data Transformation, NELSON Standards

A service standard is a set of design principles to guide delivery teams in creating effective, digital services that provide a consistent experience for the end-user. Royal Navy delivery teams had been working to the Government Service Standard, however some …

Adapting the Government Digital Service Service Standard for Defence

Sophie Bennett, 18 March 2021 - NELSON - The Royal Navy's Digital & Data Transformation, NELSON Standards

The Government Digital Service (GDS) Service Standard supports the development of consistent and user-friendly end-to-end government digital services and is made up of fourteen points, including ‘understand users and their needs’ and ‘make sure everyone can use the service’. Government …

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