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NELSON Standards

A Service Standard for the Royal Navy

Sophie Bennett, 13 October 2021 - NELSON - The Royal Navy's Digital & Data Transformation, NELSON Standards

A service standard is a set of design principles to guide delivery teams in creating effective, digital services that provide a consistent experience for the end-user. Royal Navy delivery teams had been working to the Government Service Standard, however some …

Adapting the Government Digital Service Service Standard for Defence

Sophie Bennett, 18 March 2021 - NELSON - The Royal Navy's Digital & Data Transformation, NELSON Standards

The Government Digital Service (GDS) Service Standard supports the development of consistent and user-friendly end-to-end government digital services and is made up of fourteen points, including ‘understand users and their needs’ and ‘make sure everyone can use the service’. Government …

Improving the use of Digital Standards in the Royal Navy

Carla Knighton, 26 February 2021 - NELSON - The Royal Navy's Digital & Data Transformation, NELSON Standards

In our modern world, digital transformation can be a complex activity. In some areas it's clear what needs to be done, in others you need to first set up the conditions for success before you start to see the change …

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